We process all orders as quickly as possible, but please allow 3-5 working days for your order to be dispatched. If you need your order quicker than this, please email us first to check how quickly we can get it sent out to you.

All orders are shipped from Dubai, United Arab Emirates through Aramex.

UAE Standard Delivery


Dubai, Ajman, Sharjah - AED20
Abu Dhabi, Al Ain, Fujairah, RAK, UAQ - AED23


Once dispatched, all orders are delivered between 1-2 working days.
 
International Delivery
 
Individually quoted at checkout based on location.

Our delivery times vary depending on the destination. For GCC orders, delivery typically takes between 4 to 6 working days. For the rest of the world, delivery can take between 5 to 10 working days. Please note that these times are estimates and may vary depending on various factors. You may need to pay duty and taxes upon your delivery. This amount can vary depending on your country and order amount. *For KSA only - duties and taxes are included in the shipping cost.

Returns

As all of our products are personalised, we cannot offer refunds or exchanges, unless your product is faulty or has been personalised incorrectly. Please ensure you are 100% happy with your personalised order before you place your purchase, as your order cannot be altered once processed.

If any of your items are faulty or have been personalised incorrectly please contact us at info@sketch-dubai.com