FAQ's

How can we help?

FAQ

Ordering

What size should I order?

All of our items are true to size so please refer to our size guide. If you feel that you are in-between sizes, we suggest that you size up to ensure maximum comfort.

How quickly can I get my order?

We process all orders as quickly as possible, but please allow 3-5 working days for your order to be dispatched. If you need your order quicker than this, please email us first to check how quickly we can get it sent out to you.

Shipping, Returns & Exchanges

Can I amend my order after it has been placed?

Your order cannot amended once it has been placed, so please ensure you are 100% happy with your order before your purchase.

Can I collaborate with Sketch Dubai?

We’d love to hear from you! Please email us at info@sketch-dubai.com

I’ve not received my order confirmation?

Our email confirmations are automatically generated so please check in your spam/junk mail box. If you still cannot locate your order confirmation, please email us.

Do you accept wholesale orders?

If you would like to enquire about a wholesale account, please email us at info@sketch-dubai.com The team will respond as quickly as possible.

How can I track my order?

Once your order is confirmed, you will receive an automated e-mail with your Aramex tracking number.

Get in touch

Have questions about your order, or a general enquiry?